New Caledonia Tourism Has Launched A New “One-Stop Shop” For Travel Agent Professional Development.

Designed to grow agents’ knowledge and understanding of New Caledonia, the new website and e-learning platform feature practical information to engage the industry with the South Pacific archipelago.

The new travel trade website includes brochures, maps and imagery for agents, as well as a dedicated section on how to sell New Caledonia, containing itineraries and a list of wholesalers.

Key industry events will also be added once social distancing measures have been relaxed.

The training platform features interactive content, including videos, images, mini-games and quizzes for agents to acquire relevant information to better sell New Caledonia.

The platform includes one level with three modules, each taking approximately 20 minutes to complete, with the first module presents general information on New Caledonia, including its geography, history, fauna, flora, and climate.

The second module focuses on information travellers need before visiting the destination, including currency, entry requirements and cost of living, while the third and last module focuses on everyday life and culture in New Caledonia.

Additional levels, including new modules, are set to be added throughout 2020 and beyond.

A badge and score system add a light-hearted sense of competition for agents. Those who rank highly in the badge and score system will go in the draw to win a spot on a famil to New Caledonia (it will take place once travel restrictions have been lifted, of course), which includes flights provided by Aircalin.

More information on the competition, including terms and conditions, can be found here.

Emilie Hess, director of New Caledonia Tourism in Australia, said the organisation was excited to launch both new travel professional tools.

“Our agents are our backbone, and we want to ensure they have access to the best, most up-to-date information on New Caledonia so they are well prepared to work with their clients both now and into the future,” she said.

“It’s our hope that these resources are a one-stop-shop for agents, and that the incentive provides a little positivity during these unprecedented times.”

Source: Travel Weekly